Where to get help in Niagara

Contact Niagara: Contact Niagara identifies appropriate local resources for children who experience emotional and behavioural difficulties, and children who have developmental disability.

Tel: 905-684-3407
Toll Free: 1-800-933-3617
[email protected]

Pathstone Mental Health: Pathstone Mental Health (formally Niagara Child and Youth Services) is the only accredited provider of children's mental health treatment in the entire Niagara Region. ALL requests for service, except for Fee-for-Service Programs, must be made through Contact Niagara.

Tel: 905-688-6850
Toll Free: 1-800-563-0122

CMHA (Niagara Branch): The Canadian Mental Health Association is a nation-wide, charitable organization that promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness.

Tel: 905-641-5222
[email protected]

COAST: Crisis Outreach and Support Team (COAST) provides free crisis intervention services (telephone and outreach) to children, youth and adults experiencing a mental health crisis. No Health Insurance Number or diagnostic criteria required. Service is available 24 hours a day, 7 days a week, 365 days a year.

Toll Free: 1-800-263-4944

Mental Health Helpline: The Mental Health Helpline is your first contact for help in Ontario. Connecting you 24/7 to information about mental health services.

Toll Free: 1-866-531-2600

Kids’ Help Phone: Kids Help Phone is a free, anonymous and confidential phone and on-line professional counselling service for youth. Big or small concerns, 24/7, 365 days a year.

Toll Free: 1-800-668-6868

Distress Centre: The Distress Centre of Niagara is a 24-hour, free, confidential telephone crisis intervention support service available to anyone in need in the Niagara Region.

St. Catharines, Niagara Falls and Area: 905-688-3711
Port Colborne, Wainfleet and Area: 905-734-1212
Fort Erie and Area: 905-382-068
Grimsby, West Lincoln: 905-563-6674
[email protected]

Niagara Health System Crisis: Between the Greater Niagara General Site, St. Catharines General Site and the Welland Hospital Site there are 57 Mental Health beds. A 24-hour accessible Community Crisis Care Service is available at each location.

Greater Niagara General Site: Community Crisis Care (Adults & Children) 905-378-4647, ext. 54919
St. Catharines General Site: Community Crisis Care (Adults & Children) 905-378-4647, ext. 43230/43231
Welland Hospital Site: Community Crisis Care, 905-378-4647, ext. 33407

Community Addiction Services Niagara (CASN): Community Addiction Services of Niagara (formerly the Niagara Alcohol and Drug Assessment Service) was established to provide access to relevant treatment resources for individuals and their families living in the Niagara Region with alcohol and drug concerns.

Tel: 905-684-1183

Student Health Services – Brock University: Health Services is a confidential and comprehensive service, with a team of nurses, physicians and administrative staff working together to manage the medical/health needs of students studying at Brock University.

Tel: 905-688-5550, ext. 3243

Counselling Services – Brock University: Counselling Services offers free counselling for students who are experiencing personal/social difficulties (e.g. relationships, self-confidence, stress and anxiety, loneliness, sexuality, weight pre-occupation, etc.) while studying at Brock University.

Tel: 905-688-5550, ext. 4750
Crisis: 905-688-5550, ext. 3240

Health Services- Niagara College: Health Services at Niagara College strives to provide the best health care for students, and to promote awareness on a variety of health topics throughout the year. Each campus has a Health Centre (Welland: AH125, NOTL: W105) staffed by a Registered Nurse. They also provide doctor's clinics on campus during the week.
Welland Campus, Welland
905-735-2211, ext. 7635
NOTL Campus, Niagara-on-the-Lake
905-641-2252, ext. 4449

Counselling Services- Niagara College: Professionally trained counsellors provide supportive guidance that assists students in achieving personal and academic success. Counsellors also provide crisis intervention services, referrals and supports.
Welland Campus, Welland
905-735-2211, ext. 7778
NOTL Campus, Niagara-on-the-Lake
905-641-2252, ext. 4409

Early Intervention in Psychosis Program: Niagara Region Mental Health - Early Intervention in Psychosis program serves individuals between the age of 14-35 yrs old who are experiencing their first episode of psychosis and who have had 6 months or less of treatment. Early treatment leads to better outcomes.
905-688-2854, ext.7262.